IT Outsourcing - Poland

Poland

Revenue in the IT Outsourcing market is projected to reach US$3.49bn in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 9.04%, resulting in a market volume of US$5.38bn by 2029.
The average Spend per Employee in the IT Outsourcing market is projected to reach US$186.80 in 2024.
In global comparison, most revenue will be generated in the United States (US$197.30bn in 2024).

Key regions: Netherlands, United States, Japan, Germany, Italy

Definition:
The IT Outsourcing market refers to the external contracting of IT functions, services, or projects instead of relying on company-owned resources. By outsourcing IT tasks (e.g., to IT suppliers or software developers), enterprises are able to focus on their core functions and save internal resources and costs (e.g., office space, maintenance, and utilities). Thus, outsourcing teams becomes a viable cost resilience strategy in an environment where companies are looking to save money more than ever.

In an IT context, these activities include IT administration, IT application, and web hosting services. Non-IT-related outsourcing services are excluded.

Structure:

IT Outsourcing contains four distinct markets that are based on different services:

Administration Outsourcing refers to the market for services associated with the external sourcing of typical IT administration tasks such as hardware supply, setup, configuration, maintenance, security, and support.
Application Outsourcing refers to the market for all IT application services in a software production context, spanning from requirement assessments to concept and design of software applications.
Web Hosting includes all types of internet hosting services that allow companies or individuals to provide access to their web page via the World Wide Web.
Other IT Outsourcing refers to aggregated revenues of the types of IT outsourcing that are not specifically mentioned in the other IT Outsourcing markets, such as infrastructure outsourcing, network outsourcing, and managed services.

Additional Information:

The IT Outsourcing market comprises revenues, revenue change, average spend per employee, and revenues of the outsourcing types. Market values represent revenues that are generated by primary vendors either directly or through distribution channels at the manufacturer price level (excluding VAT). Reported market revenues include spending by enterprises (B2B) and governments (B2G). Detailed definitions of each market can be found on the respective page where the market data is displayed. Key players in the market include IBM, Accenture, Capgemini, NTT, and Hewlett Packard Enterprise.

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Market

Region

Region comparison

Currency

Analyst Opinion

Poland has emerged as a major player in the IT Outsourcing market in Europe, attracting multinational companies to establish their operations in the country.

Customer preferences: One of the key reasons for the growth of the IT Outsourcing market in Poland is the availability of a highly skilled workforce at a lower cost compared to other European countries. This has made Poland an attractive destination for companies looking to outsource their IT operations. Additionally, the country's location in the heart of Europe and its membership in the European Union make it an ideal location for companies looking to expand their operations in Europe.

Trends in the market: The IT Outsourcing market in Poland has been growing steadily over the past few years, driven by the increasing demand for IT services from companies across different industries. One of the key trends in the market is the shift towards cloud-based services, which has led to the growth of the Software as a Service (SaaS) and Infrastructure as a Service (IaaS) segments. Additionally, there has been a growing demand for cybersecurity services as companies look to protect their data from cyber threats.

Local special circumstances: Poland has a well-established IT industry, with a number of universities offering courses in computer science and related fields. This has led to a large pool of highly skilled IT professionals in the country, making it an attractive destination for companies looking to outsource their IT operations. Additionally, the country has a favorable business environment, with the government offering a range of incentives to attract foreign investment.

Underlying macroeconomic factors: Poland's economy has been growing steadily over the past few years, driven by strong domestic demand and a favorable business environment. The country's membership in the European Union has also helped to attract foreign investment, particularly in the IT sector. Additionally, Poland's location in the heart of Europe has made it an ideal location for companies looking to expand their operations in the region. Overall, the IT Outsourcing market in Poland is expected to continue growing in the coming years, driven by the country's skilled workforce, favorable business environment, and strong economic growth.

Methodology

Data coverage:

The data encompasses B2G, B2B, and B2C enterprises. Figures are based on enterprises' technology spending on products, consulting, and outsourcing services.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players in the industry, Statista's primary research and surveys, and IT associations. In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, internet users, and telecommunication. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the exponential trend smoothing method is used based on the market data characteristics. The main drivers are the GDP and its sector composition, internet penetration, the level of digitization, and the attitude toward IT security.

Additional notes:

The data is modeled using current exchange rates. The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.