Virgin Media landline: time taken to resolve customer issues in the UK 2017

Time taken to resolve Virgin Media landline customers' issues in the United Kingdom (UK) in 2017

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Release date

April 2017

Region

United Kingdom

Survey time period

December 2016 to January 2017

Number of respondents

306 respondents

Special properties

all who complained about the landline service in the past 6 months whose issue was completely resolved

Method of interview

Online survey

Supplementary notes

The full question was phrased as follows: ''How long did it take to resolve the issue with [PROVIDER]?''

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Statistics on " Virgin Media O2 UK "

Other statistics that may interest you Virgin Media O2 UK

Overview

5

Financials

4

Segments - Business service

4

Segments - Residential service

4

Segments - combined

3

Competitors

5

Further related statistics

3
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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