This statistic displays the time taken for Sky landline customers to resolve issues with their provider in the United Kingdom (UK) in 2017. The highest share of respondents, which corresponded to 35 percent, stated that it took several hours to resolve their issues, but within the same day that they complained about their issue. On the other hand, 21 percent stated that it took five days or more. Sky was not the best when it came to the time taken to resolve landline customer issues. The time that took Sky to resolve customer issues was higher than that of BT and TalkTalk.
Time taken to resolve Sky landline customers' issues in the United Kingdom (UK) in 2017
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Ofcom. (April 12, 2017). Time taken to resolve Sky landline customers' issues in the United Kingdom (UK) in 2017 [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/649206/sky-landline-customer-time-taken-to-resolve-issues-uk/
Ofcom. "Time taken to resolve Sky landline customers' issues in the United Kingdom (UK) in 2017." Chart. April 12, 2017. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/649206/sky-landline-customer-time-taken-to-resolve-issues-uk/
Ofcom. (2017). Time taken to resolve Sky landline customers' issues in the United Kingdom (UK) in 2017. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/649206/sky-landline-customer-time-taken-to-resolve-issues-uk/
Ofcom. "Time Taken to Resolve Sky Landline Customers' Issues in The United Kingdom (Uk) in 2017." Statista, Statista Inc., 12 Apr 2017, https://www-statista-com.ezproxy.canberra.edu.au/statistics/649206/sky-landline-customer-time-taken-to-resolve-issues-uk/
Ofcom, Time taken to resolve Sky landline customers' issues in the United Kingdom (UK) in 2017 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/649206/sky-landline-customer-time-taken-to-resolve-issues-uk/ (last visited November 13, 2024)
Time taken to resolve Sky landline customers' issues in the United Kingdom (UK) in 2017 [Graph], Ofcom, April 12, 2017. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/649206/sky-landline-customer-time-taken-to-resolve-issues-uk/
