The first John Lewis shop was opened in 1864 in London. Today, The John Lewis Partnership (JLP) is one of the United Kingdom’s leading retailers. It is comprised of John Lewis and Partners, a chain of shops and department stores, and the supermarket chain, Waitrose and Partners. Alongside these two major retailers, JLP is expanding into the services sector, offering insurance and personal finance services, among others. The company is called a Partnership, due to its employee-owned business model. Its
are known as Partners and are given shares in the company, which are held by a trust. As such, partners receive a share of JLP’s profits as a yearly bonus.
John Lewis Partnership's competition includes retailers such as
Marks and Spencer, which also has its own grocery range. In fact, Marks and Spencer took over Waitrose’s contract with grocery delivery company,
Ocado in 2020.
John Lewis and Partners
John Lewis is one of the most recognised and
trusted retailers on the high street, achieving a
sales revenue of 3.8 billion pounds in the financial year ending January 28, 2023. Its department stores, home stores and convenience stores can be found
across the UK, offering a wide range of goods, from technology to household items to fashion. From tech alone, JLP generated almost
1.4 billion pounds in revenue in 2023.
Online shopping is an important sales channel for John Lewis. Although the
share of online sales rhas fallen since the coronavirus (COVID-19) pandemic, they still account for almost 60 percent of John Lewis' sales. Website traffic tends to peak during November and December, as the Christmas period is an especially lucrative time for John Lewis. John Lewis is famous for its highly anticipated
Christmas adverts, which have almost become part of UK Christmas tradition.
Waitrose and Partners
Waitrose started as a grocery store called Wait, Rose and Taylor, which was then shortened to its current brand name. JLP took over the Waitrose supermarket chain in 1937, when it was a chain of 12 stores. Now there are well over
300 stores across the United Kingdom. It has a reputation as a more upmarket supermarket chain. Despite the partnership being named the John Lewis Partnership, Waitrose actually generates the
majority of JLP’s revenue.
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