SME e-commerce

Statistics report on e-commerce of small and medium-sized enterprises (SMEs)

SME e-commerce

This report contains the most important figures on the usage of e-commerce among small and medium-sized enterprises (SMEs). It compiles the latest information on the digitalization of SMEs worldwide, focusing on e-commerce sales adoption in the United States and Europe. The report also shows data on the most used platforms among online sellers globally. Finally, it features a chapter on order fulfillment, digital payments, and fraud management of small and midsize e-commerce companies.

Download your Report

  We value your privacy and will never rent or sell your email address.

Privacy

Table of contents

Overview

4
  • Premium Statistic Share of SMEs that have a website worldwide 2022, by country
  • Premium Statistic Share of enterprises making e‑commerce sales worldwide 2022, by country
  • Premium Statistic Share of SMEs making e‑commerce sales worldwide 2022, by country
  • Premium Forecast Preference for local and small traders' own e-commerce websites 2023

United States

6
  • Premium Statistic Share of SMEs in the U.S. prioritizing digital services 2022, by region
  • Premium Statistic Small businesses' opinions about Amazon Marketplace in the U.S. 2022
  • Premium Statistic Areas of intended investment among small U.S. business owners 2022
  • Premium Statistic Products consumers plan to buy on Small Business Saturday in the U.S. 2023, by gender
  • Premium Statistic Sustainable logistics priorities among SMEs in the U.S. 2023
  • Premium Statistic Customers paying for sustainable shipping according to SMEs in the U.S. 2023

European Union

6
  • Premium Statistic Value added by SMEs in the European Union in 2024, by sector
  • Basic Statistic Share of SMEs that have a website in the European Union 2012-2023
  • Basic Statistic Share of SMEs that make e-commerce sales in the EU 2014-2023
  • Basic Statistic Share of SMEs selling through e-commerce in the EU 2023, by country
  • Basic Statistic Share of SMEs that make B2B & B2G e-commerce sales via a website in the EU 2014-2023
  • Basic Statistic Share of SMEs selling B2B & B2G on a website in the EU 2023, by country

Platforms

8
  • Premium Statistic Amazon Prime Day sales by SMBs worldwide 2018-2022
  • Premium Statistic Main Amazon product categories for small and medium-sized business (SMB) sellers 2023
  • Premium Statistic Amazon seller usage of other marketplaces in EMEA 2021-2022
  • Basic Statistic eBay: sellers with the most feedback worldwide 2024
  • Premium Statistic Etsy: number of active sellers 2012-2023
  • Premium Statistic Etsy: sellers with highest sales volume worldwide 2024
  • Premium Statistic GMV generated by Chinese sellers on major third-party cross-border websites 2017-2026
  • Premium Statistic Number of active sellers on Wildberries and Ozon in Russia 2023

Order fulfillment & fraud management

7
  • Premium Statistic E-commerce order rejection rate 2022 by business size & market type
  • Premium Statistic Share of e-commerce orders with chargebacks 2022, by business size
  • Premium Statistic Number of payment methods accepted/added by online merchants 2022, by size
  • Premium Statistic Number of payment partners used by online merchants 2022, by size
  • Premium Statistic Share of e-commerce revenue used to manage payment fraud 2022, by size
  • Premium Statistic Share of fraudulent e-commerce orders 2022, by business size & market type
  • Premium Statistic Manual order review in e-commerce fraud management 2022, by firm size
Report this content
FURTHER REPORTS

Recommended and recent reports

  • Digital retail media advertising worldwide
  • Online shopping in Italy
  • Furniture and e-commerce in the United States
  • Amazon
  • E-commerce in the United Kingdom (UK)
  • App stores
  • Online shopping behavior in the United States
  • Millennials & Gen Z in the U.S.: Consumer goods and shopping behavior
  • eBay Inc.
  • E-commerce in the Nordics
  • Digital coupons and deals in the United States
  • E-commerce in Colombia
  • E-commerce in Indonesia
  • E-commerce in Brazil
  • Beauty and personal care e-commerce in the United States
  • Internet usage in Latin America
  • E-commerce in France
  • Amazon Prime
  • E-commerce in Italy
  • E-commerce in Vietnam

Recommended statistics

You may also be interested in...

Statista report shop

Explore all Statista reports

We provide information on industries, companies, consumers, trends, countries, and politics, covering the latest and most important issues in a condensed format.

Statista report shop Go to reports

Contact

Get in touch with us. We are happy to help.
Statista Locations
Contact Meredith Alda
Meredith Alda
Sales Manager– Contact (United States)
Email
support@statista.com

Mon - Fri, 9am - 6pm (EST)

Contact Yolanda Mega
Yolanda Mega
Operations Manager– Contact (Asia)
Email
asia.support@statista.com

Mon - Fri, 9am - 5pm (SGT)

Contact Ayana Mizuno
Ayana Mizuno
Junior Business Development Manager– Contact (Asia)
Email
asia.support@statista.com

Mon - Fri, 10:00am - 6:00pm (JST)

Contact Lodovica Biagi
Lodovica Biagi
Director of Operations– Contact (Europe)
Email
eu.support@statista.com

Mon - Fri, 9:30am - 5pm (GMT)

Contact Carolina Dulin
Carolina Dulin
Group Director - LATAM– Contact (Latin America)
Email
latam@statista.com

Mon - Fri, 9am - 6pm (EST)