E-government

Statistics report about e-government services

E-government

This report gives information about online government services. Online government services include open government data initiatives as well as online citizen services through government websites and other digital channels.

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Table of contents

E-government usage

6
  • Premium Statistic E-Government Development Index (EGDI) 2024, by country
  • Premium Statistic Global E-Government Development Index (EGDI) distribution 2014-2024
  • Basic Statistic E-Government Development Index (EGDI) 2024, by region
  • Basic Statistic U.S. customer satisfaction with e-government services 2020
  • Basic Statistic U.S. customer satisfaction e-government service websites 2020
  • Premium Statistic U.S. customer satisfaction with mobile e-government services 2020

Online content and services

6
  • Basic Statistic Transactional e-government service offerings 2014-2022
  • Basic Statistic Transactional e-government service offerings 2018, by sector
  • Basic Statistic E-government: availability of mobile services worldwide 2014-2022, by sector
  • Basic Statistic E-government services for women and youth 2018, by region
  • Basic Statistic Government online engagement tool usage 2018, by region
  • Basic Statistic Global open government data availability 2020

Social media

9
  • Premium Statistic Social media: most used platforms by UN member states 2018
  • Basic Statistic World leaders with the most Twitter followers 2020
  • Basic Statistic World leaders with the most mutual Twitter connections 2020
  • Basic Statistic World leaders with highest Twitter reply rates 2020
  • Basic Statistic National legislators who use Twitter in anglophone countries 2019
  • Basic Statistic Tweeting frequency of national legislators in anglophone countries 2019
  • Basic Statistic Twitter engagement of national legislators in anglophone countries 2019
  • Basic Statistic Percentage of U.S. Congress members who posted on social media accounts 2020
  • Premium Statistic Total number of posts per platform by U.S. Congress members 2021

National cybersecurity

5
  • Basic Statistic Leading countries based on global cyber security ranking (GCI) 2020
  • Basic Statistic Share of countries with cyber security legislation 2018
  • Basic Statistic Share of countries with government cyber security training 2018
  • Basic Statistic Share of countries with national CIRT 2018
  • Basic Statistic Share of countries metrics measuring cyber security development 2018

United States: government information during coronavirus pandemic

5
  • Premium Statistic Most used sources of coronavirus news U.S. 2020, by age group
  • Basic Statistic Most visited U.S. government web domains 2024
  • Premium Statistic Digital visits to U.S. government sources during COVID-19 crisis as of March 2020
  • Basic Statistic Web traffic to the CDC.gov web domain during COVID-19 outbreak 2020
  • Premium Statistic Most used sources of coronavirus news and information worldwide 2020, by country
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FURTHER REPORTS

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