E-commerce fraud

Statistics report on e-commerce fraud

E-commerce fraud

This report presents statistics and data on e-commerce fraud and scams, starting with a global overview of their costs. It also sheds light on consumers' experiences with and perceptions of online shopping fraud. Additionally, it provides information on the types of fraud experienced by e-merchants and insights into their strategies for managing these threats. Finally, the report concludes with a chapter reflecting on the e-commerce fraud landscape in the United States.

Table of contents

Overview

5
  • Premium Statistic E-commerce fraud detection and prevention market size 2021-2027
  • Premium Statistic E-commerce payment fraud losses worldwide 2020-2023
  • Premium Statistic Online purchase scams as share of total scams worldwide 2015-2023
  • Premium Statistic Median monetary loss per online purchase scam worldwide 2015-2022
  • Premium Statistic Share of e-commerce revenue lost to payment fraud globally 2022, by region

Consumer experience

5
  • Premium Statistic Share of online shopping scam victims who lost money worldwide 2015-2023
  • Premium Statistic Share of online shopping scam victims who lost money worldwide 2022, by age
  • Premium Statistic Share of online shopping scam victims who lost money worldwide 2022, by gender
  • Premium Statistic Main means of contact used for online shopping scams worldwide 2022
  • Premium Statistic Consumer attitudes on online payment security worldwide 2022

Attacks on merchants

7
  • Premium Statistic Long-term impact of COVID-19 on fraud for e-merchants worldwide 2022
  • Premium Statistic Main types of e-commerce fraud experienced by merchants worldwide 2024
  • Premium Statistic Change in fraud levels experienced by e-merchants worldwide 2022, by type
  • Premium Statistic Increase of main fraud types reported by e-merchants worldwide 2022, by country
  • Premium Statistic New fraud types reported by e-merchants worldwide 2022
  • Premium Statistic Order types where e-merchants saw the most fraud worldwide 2022
  • Premium Statistic Share of fraudulent domestic and international online orders 2022, by region

Fraud management

9
  • Premium Statistic Change in fraud prevention budget for e-merchants worldwide 2023, by country
  • Premium Statistic Main priorities for fraud management among e-merchants worldwide 2021-2024
  • Premium Statistic Main areas for improvement in managing e-commerce fraud worldwide 2024
  • Premium Statistic Changes in online merchants' approach to fraud worldwide 2022
  • Premium Statistic Share of e-commerce revenue used to manage payment fraud 2022, by size
  • Premium Statistic Share of e-commerce revenue used to manage payment fraud 2022, by region
  • Premium Statistic Leading fraud detection tools for e-merchants worldwide 2022
  • Premium Statistic Most effective tools in fighting fraud for e-merchants worldwide 2022
  • Premium Statistic Top challenges in e-commerce fraud management worldwide 2024

Spotlight: United States

6
  • Premium Statistic Average monthly fraud attacks on online merchants in the U.S. 2019-2022
  • Premium Statistic Cost per dollar of fraud for retailers and online merchants in the U.S. 2016-2022
  • Premium Statistic Share of fraud costs for online merchants in the U.S. 2020-2022, by channel
  • Premium Statistic Share of fraud costs for online merchants in the U.S. 2020-2022, by attack origin
  • Premium Statistic Fraud types causing most losses to U.S. e-merchants 2022, by customer journey stage
  • Premium Statistic U.S. shoppers admitting return fraud or e-commerce policy abuse 2022, by age

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