This statistic shows the percentage of U.S. Millennials that were dissatisfied with select aspects of traditional health care as of 2019. According to the data, 21 percent of Millennials were dissatisfied with wait times and the speed of appointments in traditional health care.
Share of U.S. Millennial adults that were dissatisfied with select aspects of traditional health care as of 2019
Characteristic
Percentage of Millennials
Wait time and speed of appointment
21%
Cost of treatment
21%
Transparency about cost to me (e.g., my cost is known beforehand)
18%
Efficient operations (e.g., e-billing)
16%
Convenience of the appointment times
16%
Responsiveness to follow-up questions outside the appointment (via email or phone)
15%
Convenience of the location or channel
13%
Transparency about care (e.g., what tests will be conducted, and why)
13%
Effectiveness of the treatment
12%
Whether or not the doctor prescribes medication I expect or request
Original question: "Thinking about the traditional healthcare services you have used, how satisfied are you with the quality of those services? Results show very dissatisfied and dissatisfied responses."
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Accenture. (February 12, 2019). Share of U.S. Millennial adults that were dissatisfied with select aspects of traditional health care as of 2019 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/989608/traditional-health-care-dissatisfaction-millennials-us/
Accenture. "Share of U.S. Millennial adults that were dissatisfied with select aspects of traditional health care as of 2019." Chart. February 12, 2019. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/989608/traditional-health-care-dissatisfaction-millennials-us/
Accenture. (2019). Share of U.S. Millennial adults that were dissatisfied with select aspects of traditional health care as of 2019. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/989608/traditional-health-care-dissatisfaction-millennials-us/
Accenture. "Share of U.S. Millennial Adults That Were Dissatisfied with Select Aspects of Traditional Health Care as of 2019." Statista, Statista Inc., 12 Feb 2019, https://www-statista-com.ezproxy.canberra.edu.au/statistics/989608/traditional-health-care-dissatisfaction-millennials-us/
Accenture, Share of U.S. Millennial adults that were dissatisfied with select aspects of traditional health care as of 2019 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/989608/traditional-health-care-dissatisfaction-millennials-us/ (last visited November 10, 2024)
Share of U.S. Millennial adults that were dissatisfied with select aspects of traditional health care as of 2019 [Graph], Accenture, February 12, 2019. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/989608/traditional-health-care-dissatisfaction-millennials-us/
