This statistic depicts the share of U.S. consumers who would absolutely buy again from a retailer in 2017, broken down by reason. During the survey, 77 percent of U.S. respondents stated that they would absolutely give repeat business to a retailer who resends lost or damaged items with fast shipping.
Share of U.S. consumers who would buy again from a retailer in 2017, by reason
Respondents aged between 21 and 65 years old.
Original question: 'I would absolutely give repeat business to a retailer that:'
Multiple answers were possible.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Narvar. (April 10, 2018). Share of U.S. consumers who would buy again from a retailer in 2017, by reason [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/873213/reasons-consumers-would-give-repeat-business-united-states/
Narvar. "Share of U.S. consumers who would buy again from a retailer in 2017, by reason." Chart. April 10, 2018. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/873213/reasons-consumers-would-give-repeat-business-united-states/
Narvar. (2018). Share of U.S. consumers who would buy again from a retailer in 2017, by reason. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/873213/reasons-consumers-would-give-repeat-business-united-states/
Narvar. "Share of U.S. Consumers Who Would Buy Again from a Retailer in 2017, by Reason." Statista, Statista Inc., 10 Apr 2018, https://www-statista-com.ezproxy.canberra.edu.au/statistics/873213/reasons-consumers-would-give-repeat-business-united-states/
Narvar, Share of U.S. consumers who would buy again from a retailer in 2017, by reason Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/873213/reasons-consumers-would-give-repeat-business-united-states/ (last visited November 10, 2024)
Share of U.S. consumers who would buy again from a retailer in 2017, by reason [Graph], Narvar, April 10, 2018. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/873213/reasons-consumers-would-give-repeat-business-united-states/