This statistic presents the results of a survey by LivePerson about the overall perception of chatbots in customer care in Japan as of April 2017. In the period examined, the majority of respondents, almost 58 percent, claimed to have a neutral attitude towards chatbots in customer care.
Overall perception of chatbots in customer care in Japan as of April 2017
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LivePerson. (January 9, 2018). Overall perception of chatbots in customer care in Japan as of April 2017 [Graph]. In Statista. Retrieved September 20, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/829735/japan-chatbot-overall-perception/
LivePerson. "Overall perception of chatbots in customer care in Japan as of April 2017." Chart. January 9, 2018. Statista. Accessed September 20, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/829735/japan-chatbot-overall-perception/
LivePerson. (2018). Overall perception of chatbots in customer care in Japan as of April 2017. Statista. Statista Inc.. Accessed: September 20, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/829735/japan-chatbot-overall-perception/
LivePerson. "Overall Perception of Chatbots in Customer Care in Japan as of April 2017." Statista, Statista Inc., 9 Jan 2018, https://www-statista-com.ezproxy.canberra.edu.au/statistics/829735/japan-chatbot-overall-perception/
LivePerson, Overall perception of chatbots in customer care in Japan as of April 2017 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/829735/japan-chatbot-overall-perception/ (last visited September 20, 2024)
Overall perception of chatbots in customer care in Japan as of April 2017 [Graph], LivePerson, January 9, 2018. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/829735/japan-chatbot-overall-perception/