This statistic shows the share of customers in the U.S. and worldwide by if they have a more favorable view of brands that offer or contact you with proactive customer service notifications in 2018. During the survey, 66 percent of respondents from the United States indicated that they have a more favorable view of brands that offer or contact you with proactive customer service notifications.
Do you have a more favorable view of brands that offer or contact you with proactive customer service notifications?
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Microsoft. (March 14, 2019). Do you have a more favorable view of brands that offer or contact you with proactive customer service notifications? [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/810977/customers-by-if-they-favor-brands-that-proactively-contact-them/
Microsoft. "Do you have a more favorable view of brands that offer or contact you with proactive customer service notifications?." Chart. March 14, 2019. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/810977/customers-by-if-they-favor-brands-that-proactively-contact-them/
Microsoft. (2019). Do you have a more favorable view of brands that offer or contact you with proactive customer service notifications?. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/810977/customers-by-if-they-favor-brands-that-proactively-contact-them/
Microsoft. "Do You Have a More Favorable View of Brands That Offer or Contact You with Proactive Customer Service Notifications?." Statista, Statista Inc., 14 Mar 2019, https://www-statista-com.ezproxy.canberra.edu.au/statistics/810977/customers-by-if-they-favor-brands-that-proactively-contact-them/
Microsoft, Do you have a more favorable view of brands that offer or contact you with proactive customer service notifications? Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/810977/customers-by-if-they-favor-brands-that-proactively-contact-them/ (last visited November 10, 2024)
Do you have a more favorable view of brands that offer or contact you with proactive customer service notifications? [Graph], Microsoft, March 14, 2019. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/810977/customers-by-if-they-favor-brands-that-proactively-contact-them/