This statistic presents the net promoter score (NPS) of the online shopping portal Submarino in Brazil in 2016 and 2017. In 2017, the e-commerce platform Submarino had a net promoter score of 66 points, up from nearly 59 points a year earlier. Other Net Promoter Score measurements of leading Brazilian e-retailers are available here.
Net Promoter Score of online shopping portal Submarino in Brazil in 2016 and 2017
* In 2017, data collection was carried out between September 21 and October 2. The source does not provide the exact survey date for 2016.
The source uses the term "recommendation index" ("índice de recomendação") instead of Net Promoter Score, though the methodology described is equivalent to that of the NPS.
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Exame. (January 25, 2018). Net Promoter Score of online shopping portal Submarino in Brazil in 2016 and 2017 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/804150/brazil-net-promoter-score-submarino/
Exame. "Net Promoter Score of online shopping portal Submarino in Brazil in 2016 and 2017." Chart. January 25, 2018. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/804150/brazil-net-promoter-score-submarino/
Exame. (2018). Net Promoter Score of online shopping portal Submarino in Brazil in 2016 and 2017. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/804150/brazil-net-promoter-score-submarino/
Exame. "Net Promoter Score of Online Shopping Portal Submarino in Brazil in 2016 and 2017." Statista, Statista Inc., 25 Jan 2018, https://www-statista-com.ezproxy.canberra.edu.au/statistics/804150/brazil-net-promoter-score-submarino/
Exame, Net Promoter Score of online shopping portal Submarino in Brazil in 2016 and 2017 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/804150/brazil-net-promoter-score-submarino/ (last visited November 10, 2024)
Net Promoter Score of online shopping portal Submarino in Brazil in 2016 and 2017 [Graph], Exame, January 25, 2018. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/804150/brazil-net-promoter-score-submarino/
