This statistic shows the percentage of companies within the different autonomous communities in Spain that used CRM information software systems for managing client information during the first quarter of 2019. The Community of Madrid was the region with the highest share of companies employing this type of systems, at 40.18 percent, followed by Catalonia, with almost 40 percent or users.
Percentage of companies employing CRM software for client management in Spain in 2019, by region
The survey examines the population of all companies whose main activity is described in sections C, D, E, F, G, H, I, J, L, M, N of the CNAE-2009 (except CNAE 56, 64-66 y 95.1).
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
INE (Spain). (September 20, 2019). Percentage of companies employing CRM software for client management in Spain in 2019, by region [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/753607/companies-using-erp-or-crm-software-by-region-in-spain/
INE (Spain). "Percentage of companies employing CRM software for client management in Spain in 2019, by region." Chart. September 20, 2019. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/753607/companies-using-erp-or-crm-software-by-region-in-spain/
INE (Spain). (2019). Percentage of companies employing CRM software for client management in Spain in 2019, by region. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/753607/companies-using-erp-or-crm-software-by-region-in-spain/
INE (Spain). "Percentage of Companies Employing Crm Software for Client Management in Spain in 2019, by Region." Statista, Statista Inc., 20 Sep 2019, https://www-statista-com.ezproxy.canberra.edu.au/statistics/753607/companies-using-erp-or-crm-software-by-region-in-spain/
INE (Spain), Percentage of companies employing CRM software for client management in Spain in 2019, by region Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/753607/companies-using-erp-or-crm-software-by-region-in-spain/ (last visited November 10, 2024)
Percentage of companies employing CRM software for client management in Spain in 2019, by region [Graph], INE (Spain), September 20, 2019. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/753607/companies-using-erp-or-crm-software-by-region-in-spain/
