Average costs of cyber breaches to businesses by size 2016 survey

This statistic shows the average costs to businesses through cyber crime in the United Kingdom (UK) in 2016 by company size. This includes the average direct costs, average recovery costs and estimated long-term costs. There is a clear correlation between the size of a company and the overall costs of cyber breaches, with large companies seeing an average of 19,600 British pounds for a cyber attack while a micro/small company sees an average cost of 1,380 British pounds.

Average costs of cyber breaches to businesses in the United Kingdom (UK) in 2016, by company size (GBP)

Characteristic	Average cost of breach	Average direct cost*	Average recovery cost**	Average long-term cost***
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Release date

April 2017

More information

Region

United Kingdom

Survey time period

October 24, 2016 to January 11, 2017

Number of respondents

1,523 respondents

Age group

18 years and older

Method of interview

Telephone interview

Supplementary notes

The source adds the following information: 'A total of 30 in-depth interviews were undertaken in January and February 2017 to follow up with businesses that had participated in the survey and gain further qualitative insights.'

* Direct costs include: costs from staff being prevented from carrying out their work; lost, damaged or stolen outputs, data, or assets; and lost revenue if customers could not access online services.

** Recovery costs include: additional staff time needed to deal with the breach or to inform customers or stakeholders; costs to repair equipment or infrastructure; and any other associated repair costs.

*** The long-term cost of breaches includes: the loss of share value; loss of investors or funding; long-term loss of customers; costs from handling customer complaints; and any compensation, fines or legal costs.
This statistic is using original data from the Department for Digital, Culture, Media & Sport and includes copyright material from © Crown, licensed under the Open Government License v3.0

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