According to the survey results from 2019, 14 percent of the Finnish consumer customers had complained about their mobile subscription. In 2019, 81 percent of respondents in Finland did not have any reason to complain. Meanwhile, four percent said that they had a reason but did not make a complaint to their service provider.
Have you complained about your mobile subscription?
This question was phrased by the source as follows: "Onko sinulla ollut aihetta valittaa tai tehdä valitusta operaattorille ja oletko valittanut jonnekin?"
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EPSI Rating. (October 13, 2019). Have you complained about your mobile subscription? [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/732162/survey-on-b2c-customer-complaints-about-mobile-broadband-in-finland/
EPSI Rating. "Have you complained about your mobile subscription?." Chart. October 13, 2019. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/732162/survey-on-b2c-customer-complaints-about-mobile-broadband-in-finland/
EPSI Rating. (2019). Have you complained about your mobile subscription?. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/732162/survey-on-b2c-customer-complaints-about-mobile-broadband-in-finland/
EPSI Rating. "Have You Complained about Your Mobile Subscription?." Statista, Statista Inc., 13 Oct 2019, https://www-statista-com.ezproxy.canberra.edu.au/statistics/732162/survey-on-b2c-customer-complaints-about-mobile-broadband-in-finland/
EPSI Rating, Have you complained about your mobile subscription? Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/732162/survey-on-b2c-customer-complaints-about-mobile-broadband-in-finland/ (last visited November 10, 2024)
Have you complained about your mobile subscription? [Graph], EPSI Rating, October 13, 2019. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/732162/survey-on-b2c-customer-complaints-about-mobile-broadband-in-finland/