In 2020, among employees who said they have regretted a healthcare decision that led to getting the wrong care or paying more than necessary, a third said it was due to them jumping into treatment without asking the right questions. This was the most common reason in all the years reported. This statistic illustrates the percentage of employees with select reasons for making health decisions they regretted in the United States from 2018 to 2020.
Share of employees with select reasons for making health decisions they regretted in the United States from 2018 to 2020
All respondents have coverage through health plans at employers with at least 1,000 employees
Method of interview
Online survey
Supplementary notes
Figures represent those who say they have regretted a healthcare decision that led to getting the wrong care or paying more than necessary.
*The 2020 study was conducted in the fourth quarter of 2019 therefore before COVID-19 pandemic.
The 2021 study was conducted in the first quarter of 2021 around 10 months after the start of the pandemic
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Alight Solutions. (June 16, 2020). Share of employees with select reasons for making health decisions they regretted in the United States from 2018 to 2020 [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/728522/reasons-for-regretted-health-decisions-by-consumers-in-us-by-generation/
Alight Solutions. "Share of employees with select reasons for making health decisions they regretted in the United States from 2018 to 2020." Chart. June 16, 2020. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/728522/reasons-for-regretted-health-decisions-by-consumers-in-us-by-generation/
Alight Solutions. (2020). Share of employees with select reasons for making health decisions they regretted in the United States from 2018 to 2020. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/728522/reasons-for-regretted-health-decisions-by-consumers-in-us-by-generation/
Alight Solutions. "Share of Employees with Select Reasons for Making Health Decisions They Regretted in The United States from 2018 to 2020." Statista, Statista Inc., 16 Jun 2020, https://www-statista-com.ezproxy.canberra.edu.au/statistics/728522/reasons-for-regretted-health-decisions-by-consumers-in-us-by-generation/
Alight Solutions, Share of employees with select reasons for making health decisions they regretted in the United States from 2018 to 2020 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/728522/reasons-for-regretted-health-decisions-by-consumers-in-us-by-generation/ (last visited November 13, 2024)
Share of employees with select reasons for making health decisions they regretted in the United States from 2018 to 2020 [Graph], Alight Solutions, June 16, 2020. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/728522/reasons-for-regretted-health-decisions-by-consumers-in-us-by-generation/
