This survey shows the share of employees who have taken select actions before or after a medical visit or when making decisions in the United States from 2017 to 2020. Around 58 percent of consumers have compared costs for any recommended medical services from different providers or facilities to find the best value as of 2020.
Employee actions that have been done before or after a medical visit or when making decisions in the United States in 2017 to 2020
All respondents have coverage through health plans at employers with at least 1,000 employees
Method of interview
Online survey
Supplementary notes
This question was phrased by the source as follows: "Actions I’ve taken at least once before or after a medical visit or when making decisions."
The 2020 study was actually conducted in the fourth quarter of 2019, therefore before the COVID-19 pandemic.
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Alight Solutions. (June 16, 2021). Employee actions that have been done before or after a medical visit or when making decisions in the United States in 2017 to 2020 [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/728477/actions-before-or-after-medical-visit-by-consumers-in-us/
Alight Solutions. "Employee actions that have been done before or after a medical visit or when making decisions in the United States in 2017 to 2020." Chart. June 16, 2021. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/728477/actions-before-or-after-medical-visit-by-consumers-in-us/
Alight Solutions. (2021). Employee actions that have been done before or after a medical visit or when making decisions in the United States in 2017 to 2020. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/728477/actions-before-or-after-medical-visit-by-consumers-in-us/
Alight Solutions. "Employee Actions That Have Been Done before or after a Medical Visit or When Making Decisions in The United States in 2017 to 2020." Statista, Statista Inc., 16 Jun 2021, https://www-statista-com.ezproxy.canberra.edu.au/statistics/728477/actions-before-or-after-medical-visit-by-consumers-in-us/
Alight Solutions, Employee actions that have been done before or after a medical visit or when making decisions in the United States in 2017 to 2020 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/728477/actions-before-or-after-medical-visit-by-consumers-in-us/ (last visited November 13, 2024)
Employee actions that have been done before or after a medical visit or when making decisions in the United States in 2017 to 2020 [Graph], Alight Solutions, June 16, 2021. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/728477/actions-before-or-after-medical-visit-by-consumers-in-us/
