This statistic presents the ranking scores for the level of security offered by online banking services of selected British banks as of 2016. Security was tested by current account holders. Testing focused on the two-step authentication at login, as well as features relating to navigation and logout, encryption and account management - such as new payees, transferring money, as well as changing personal details as part of identity management. The average scores were ranked, and First Direct was ranked first as the safest bank offering online banking service, with 78 percent average score. HSBC online banking offer followed, with a 76 percent score.
Online banking security ranked for selected banks in the United Kingdom (UK) as of October 2016
volunteers with current accounts performing tasks.
Supplementary notes
According to the source, "volunteers with current accounts at 11 high street banks were asked to perform a series of tasks, with security experts then rating the customer-facing safeguards."
* The total score includes separate scores for the following categories: Login, Encryption, Account management, Navigation and log out.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Computer Business Review, & Which?. (October 20, 2016). Online banking security ranked for selected banks in the United Kingdom (UK) as of October 2016 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/728475/online-banking-security-banks-uk/
Computer Business Review, und Which?. "Online banking security ranked for selected banks in the United Kingdom (UK) as of October 2016." Chart. October 20, 2016. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/728475/online-banking-security-banks-uk/
Computer Business Review, Which?. (2016). Online banking security ranked for selected banks in the United Kingdom (UK) as of October 2016. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/728475/online-banking-security-banks-uk/
Computer Business Review, and Which?. "Online Banking Security Ranked for Selected Banks in The United Kingdom (Uk) as of October 2016." Statista, Statista Inc., 20 Oct 2016, https://www-statista-com.ezproxy.canberra.edu.au/statistics/728475/online-banking-security-banks-uk/
Computer Business Review & Which?, Online banking security ranked for selected banks in the United Kingdom (UK) as of October 2016 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/728475/online-banking-security-banks-uk/ (last visited November 10, 2024)
Online banking security ranked for selected banks in the United Kingdom (UK) as of October 2016 [Graph], Computer Business Review, & Which?, October 20, 2016. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/728475/online-banking-security-banks-uk/
