This survey displays the preferences for different customer service channels in Sweden in 2015 and 2016, by age group. Among 18 to 29 year olds the most preferred customer service channel was mail (34 percent of respondents).
Distribution of preferences of different customer service channels in Sweden in 2015 and 2016, by age group
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Bring. (October 4, 2016). Distribution of preferences of different customer service channels in Sweden in 2015 and 2016, by age group [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/701122/preferred-customer-service-channels-in-sweden-by-age-group/
Bring. "Distribution of preferences of different customer service channels in Sweden in 2015 and 2016, by age group." Chart. October 4, 2016. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/701122/preferred-customer-service-channels-in-sweden-by-age-group/
Bring. (2016). Distribution of preferences of different customer service channels in Sweden in 2015 and 2016, by age group. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/701122/preferred-customer-service-channels-in-sweden-by-age-group/
Bring. "Distribution of Preferences of Different Customer Service Channels in Sweden in 2015 and 2016, by Age Group." Statista, Statista Inc., 4 Oct 2016, https://www-statista-com.ezproxy.canberra.edu.au/statistics/701122/preferred-customer-service-channels-in-sweden-by-age-group/
Bring, Distribution of preferences of different customer service channels in Sweden in 2015 and 2016, by age group Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/701122/preferred-customer-service-channels-in-sweden-by-age-group/ (last visited November 10, 2024)
Distribution of preferences of different customer service channels in Sweden in 2015 and 2016, by age group [Graph], Bring, October 4, 2016. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/701122/preferred-customer-service-channels-in-sweden-by-age-group/