This statistic illustrates the outcome of the survey question: "What are your guidelines on the response time for online customer support?". During the surveyed period in 2016, roughly 18 percent of the responding organizations indicated their guidelines is to respond within four hours.
What are your guidelines on the response time for online customer support?*
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Marketingfacts.nl. (January 26, 2017). What are your guidelines on the response time for online customer support?* [Graph]. In Statista. Retrieved September 20, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/687937/response-times-of-webcare-in-the-netherlands-by-maximum-response-time/
Marketingfacts.nl. "What are your guidelines on the response time for online customer support?*." Chart. January 26, 2017. Statista. Accessed September 20, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/687937/response-times-of-webcare-in-the-netherlands-by-maximum-response-time/
Marketingfacts.nl. (2017). What are your guidelines on the response time for online customer support?*. Statista. Statista Inc.. Accessed: September 20, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/687937/response-times-of-webcare-in-the-netherlands-by-maximum-response-time/
Marketingfacts.nl. "What Are Your Guidelines on The Response Time for Online Customer Support?*." Statista, Statista Inc., 26 Jan 2017, https://www-statista-com.ezproxy.canberra.edu.au/statistics/687937/response-times-of-webcare-in-the-netherlands-by-maximum-response-time/
Marketingfacts.nl, What are your guidelines on the response time for online customer support?* Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/687937/response-times-of-webcare-in-the-netherlands-by-maximum-response-time/ (last visited September 20, 2024)
What are your guidelines on the response time for online customer support?* [Graph], Marketingfacts.nl, January 26, 2017. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/687937/response-times-of-webcare-in-the-netherlands-by-maximum-response-time/