Channels optimized for customer experience worldwide 2016

Leading channels optimized for customer experience according to marketing professionals in the United States as of November 2016

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Release date

December 2016

Region

Worldwide

Survey time period

October and November 2016

Number of respondents

806 client-side (in-house) marketers

Method of interview

Online survey

Supplementary notes

Question: Which of your organization’s channels have been optimized to enhance the customer experience?

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* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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For single users
$199 USD
per month, billed annually 1
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  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
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per month, billed annually 1
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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