In 2022, the National Customer Satisfaction Index (NCSI) score of Samsung Securities in South Korea reached 79 out of 100. Other securities brokers followed with 78 points each.
National Customer Satisfaction Index (NCSI) of securities brokerage companies in South Korea in 2022
According to the source the National Consumer Satisfaction Index (NCSI) refers to "a measure of customer satisfaction [...] to prove the quality competitiveness of companies, industries, and the nation and to improve the quality of life of the people [...] NCSI measurement units are products and services offered by companies. It measures company satisfaction with all products and services that a company produces and sells, rather than satisfaction with a particular product or brand."
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KPC . (December 6, 2023). National Customer Satisfaction Index (NCSI) of securities brokerage companies in South Korea in 2022 [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/670757/south-korea-securities-companies-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index (NCSI) of securities brokerage companies in South Korea in 2022." Chart. December 6, 2023. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/670757/south-korea-securities-companies-customer-satisfaction-index/
KPC . (2023). National Customer Satisfaction Index (NCSI) of securities brokerage companies in South Korea in 2022. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/670757/south-korea-securities-companies-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index (Ncsi) of Securities Brokerage Companies in South Korea in 2022." Statista, Statista Inc., 6 Dec 2023, https://www-statista-com.ezproxy.canberra.edu.au/statistics/670757/south-korea-securities-companies-customer-satisfaction-index/
KPC , National Customer Satisfaction Index (NCSI) of securities brokerage companies in South Korea in 2022 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/670757/south-korea-securities-companies-customer-satisfaction-index/ (last visited November 13, 2024)
National Customer Satisfaction Index (NCSI) of securities brokerage companies in South Korea in 2022 [Graph], KPC , December 6, 2023. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/670757/south-korea-securities-companies-customer-satisfaction-index/