This statistic shows the results of a global survey among logistics and supply chain executives which was carried out in July 2021 asking respondents about which logistics activities they least outsource. During the survey, only four percent of shippers were outsourcing their customer service.
Percentage of 3PL users who outsource logistics services in July 2021, ranked by the least frequently outsourced services
Data is based on the answers from shippers and 3PLs in North America
(85 percent), Europe (six percent), South America (four percent), and Africa (two percent) .
The source did not specify the age of the respondents.
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Statista. (September 19, 2021). Percentage of 3PL users who outsource logistics services in July 2021, ranked by the least frequently outsourced services [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/659869/least-outsourced-services-transportation-logistics-industry/
Statista. "Percentage of 3PL users who outsource logistics services in July 2021, ranked by the least frequently outsourced services." Chart. September 19, 2021. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/659869/least-outsourced-services-transportation-logistics-industry/
Statista. (2021). Percentage of 3PL users who outsource logistics services in July 2021, ranked by the least frequently outsourced services. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/659869/least-outsourced-services-transportation-logistics-industry/
Statista. "Percentage of 3pl Users Who Outsource Logistics Services in July 2021, Ranked by The Least Frequently Outsourced Services." Statista, Statista Inc., 19 Sep 2021, https://www-statista-com.ezproxy.canberra.edu.au/statistics/659869/least-outsourced-services-transportation-logistics-industry/
Statista, Percentage of 3PL users who outsource logistics services in July 2021, ranked by the least frequently outsourced services Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/659869/least-outsourced-services-transportation-logistics-industry/ (last visited November 13, 2024)
Percentage of 3PL users who outsource logistics services in July 2021, ranked by the least frequently outsourced services [Graph], Statista, September 19, 2021. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/659869/least-outsourced-services-transportation-logistics-industry/
