This statistic shows the customer satisfaction of electricity customers of ScottishPower in 2018. It shows that 68 percent of the customers are satisfied with their supplier's service, but only 29 percent of customers would recommend ScottishPower as an electricity supplier.
Electricity customer satisfaction of ScottishPower in Great Britain (GB) in February of 2018
Customers were asked the question 'How satisfied are you with the service you get from your current supplier?’
This data comes from the GfK Energy Research Panel, a semi-continuous, nationally representative panel of 10,000 homes in Great Britain. The panel provides ongoing satisfaction and switching information.
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Ofgem. (February 1, 2018). Electricity customer satisfaction of ScottishPower in Great Britain (GB) in February of 2018 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/590020/scottishpower-customer-satisfaction-uk/
Ofgem. "Electricity customer satisfaction of ScottishPower in Great Britain (GB) in February of 2018." Chart. February 1, 2018. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/590020/scottishpower-customer-satisfaction-uk/
Ofgem. (2018). Electricity customer satisfaction of ScottishPower in Great Britain (GB) in February of 2018. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/590020/scottishpower-customer-satisfaction-uk/
Ofgem. "Electricity Customer Satisfaction of Scottishpower in Great Britain (Gb) in February of 2018." Statista, Statista Inc., 1 Feb 2018, https://www-statista-com.ezproxy.canberra.edu.au/statistics/590020/scottishpower-customer-satisfaction-uk/
Ofgem, Electricity customer satisfaction of ScottishPower in Great Britain (GB) in February of 2018 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/590020/scottishpower-customer-satisfaction-uk/ (last visited November 10, 2024)
Electricity customer satisfaction of ScottishPower in Great Britain (GB) in February of 2018 [Graph], Ofgem, February 1, 2018. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/590020/scottishpower-customer-satisfaction-uk/
