This statistic shows the share share of call centers which agree or disagree with statements about how the use of hosted/cloud technologies affected their call centers worldwide in 2016. During the survey, 86.5 percent of respondents agreed that the use of hosted or cloud technologies improved flexibility.
How has the use of hosted/cloud technologies affected your contact center?
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Dimension Data. (June 17, 2016). How has the use of hosted/cloud technologies affected your contact center? [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/
Dimension Data. "How has the use of hosted/cloud technologies affected your contact center? ." Chart. June 17, 2016. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/
Dimension Data. (2016). How has the use of hosted/cloud technologies affected your contact center? . Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/
Dimension Data. "How Has The Use of Hosted/Cloud Technologies Affected Your Contact Center? ." Statista, Statista Inc., 17 Jun 2016, https://www-statista-com.ezproxy.canberra.edu.au/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/
Dimension Data, How has the use of hosted/cloud technologies affected your contact center? Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/ (last visited November 13, 2024)
How has the use of hosted/cloud technologies affected your contact center? [Graph], Dimension Data, June 17, 2016. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/
