The statistic shows an evaluation of Marks & Spencer's performance according to shoppers in the United Kingdom in 2015. M&S performed high on product quality with 92 percent of participants rating it a 4 or 5.
How would you rate M&S on convenience, value for money, product quality, customer service and product availability?*
* This question was phrased by the source as follows: "How would you rate these retailers on convenience, value for money, product quality, customer service and product availability? Please use a 1-5 scale with 1 being the worst and 5 being the best."
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Harris Interactive. (July 9, 2015). How would you rate M&S on convenience, value for money, product quality, customer service and product availability?* [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/534719/uk-premium-brands-mands-performance-customer-evaluation/
Harris Interactive. "How would you rate M&S on convenience, value for money, product quality, customer service and product availability?*." Chart. July 9, 2015. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/534719/uk-premium-brands-mands-performance-customer-evaluation/
Harris Interactive. (2015). How would you rate M&S on convenience, value for money, product quality, customer service and product availability?*. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/534719/uk-premium-brands-mands-performance-customer-evaluation/
Harris Interactive. "How Would You Rate M&s on Convenience, Value for Money, Product Quality, Customer Service and Product Availability?*." Statista, Statista Inc., 9 Jul 2015, https://www-statista-com.ezproxy.canberra.edu.au/statistics/534719/uk-premium-brands-mands-performance-customer-evaluation/
Harris Interactive, How would you rate M&S on convenience, value for money, product quality, customer service and product availability?* Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/534719/uk-premium-brands-mands-performance-customer-evaluation/ (last visited November 10, 2024)
How would you rate M&S on convenience, value for money, product quality, customer service and product availability?* [Graph], Harris Interactive, July 9, 2015. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/534719/uk-premium-brands-mands-performance-customer-evaluation/
