Options for out of hours medical care used in England 2023

Published by Jenny Yang, Jun 20, 2024

In 2023, according to the results from a survey done in England, over half of respondents contacted an NHS service by telephone, whereas 30 percent of respondents went to an A&E department when their GP practice was closed. This statistic presents the share of services contacted for out of hours medical care in England in 2023.

Share of services contacted for out of hours medical care in England in 2023

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Release date

July 2023

Region

Europe, United Kingdom (England)

Survey time period

January to April 2023

Number of respondents

152,554

Age group

16 years and older

Special properties

Conducted among patients registered with a GP practice in England

Method of interview

Postal questionnaire

Supplementary notes

Respondents received the following question:

Q45: "Considering all of the services you contacted, which of the following happened on that occasion?" 

Base: Asked of patients who in the last 12 months contacted NHS services when their GP practice was closed 

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