Share of used GPs online services in England 2023

Published by Jenny Yang, Jun 20, 2024

According to a survey in 2023 in England, approximately 33 percent of respondents ordered repeat prescriptions online in the past 12 months as part of their GP online services. This statistic presents patient use of online services offered by GP practices in England in 2023.

Share of used online services offered by GPs in the past 12 months in England in 2023

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Release date

July 2023

Region

Europe, United Kingdom (England)

Survey time period

January to March 2023

Number of respondents

750,344

Age group

16 years and older

Special properties

Conducted among patients registered with a GP practice in England

Method of interview

Online survey

Supplementary notes

Respondents answered the following question:

Q3. "Which of the following general practice online services have you used in the past 12 months?"

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