This statistic shows the factors that influenced the decision for businesses to switch energy suppliers in the United Kingdom (UK) in 2014. It shows that the 20 percent of businesses named dissatisfaction with their previous supplier's service as a factor to switch.
Share of answers about factors for switching suppliers by small businesses in the United Kingdom (UK) in 2014
Originally asked as: "Were any of the following factors in your decision to switch gas/electricity supplier on the last occasion you switched?" Base consists of businesses that have switched suppliers in the last five years.
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Ofgem. (March 24, 2015). Share of answers about factors for switching suppliers by small businesses in the United Kingdom (UK) in 2014 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/479657/small-businesses-supplier-switching-deciding-factors-uk/
Ofgem. "Share of answers about factors for switching suppliers by small businesses in the United Kingdom (UK) in 2014." Chart. March 24, 2015. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/479657/small-businesses-supplier-switching-deciding-factors-uk/
Ofgem. (2015). Share of answers about factors for switching suppliers by small businesses in the United Kingdom (UK) in 2014. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/479657/small-businesses-supplier-switching-deciding-factors-uk/
Ofgem. "Share of Answers about Factors for Switching Suppliers by Small Businesses in The United Kingdom (Uk) in 2014." Statista, Statista Inc., 24 Mar 2015, https://www-statista-com.ezproxy.canberra.edu.au/statistics/479657/small-businesses-supplier-switching-deciding-factors-uk/
Ofgem, Share of answers about factors for switching suppliers by small businesses in the United Kingdom (UK) in 2014 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/479657/small-businesses-supplier-switching-deciding-factors-uk/ (last visited November 10, 2024)
Share of answers about factors for switching suppliers by small businesses in the United Kingdom (UK) in 2014 [Graph], Ofgem, March 24, 2015. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/479657/small-businesses-supplier-switching-deciding-factors-uk/
