This statistic shows whether customers consider the quality of staff and customer service important for their main current bank account supplier in the United Kingdom (UK) as of the first quarter of 2015. Only two percent of respondents did not think that customer service and staff quality was important.
Customer opinion on importance of staff and customer service quality of their main bank in the United Kingdom (UK) in 2015
* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
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GfK Media and Communication Research, & Competition and Markets Authority. (April 15, 2015). Customer opinion on importance of staff and customer service quality of their main bank in the United Kingdom (UK) in 2015 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/466801/importance-main-bank-customer-service-and-staff-quality-uk/
GfK Media and Communication Research, und Competition and Markets Authority. "Customer opinion on importance of staff and customer service quality of their main bank in the United Kingdom (UK) in 2015." Chart. April 15, 2015. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/466801/importance-main-bank-customer-service-and-staff-quality-uk/
GfK Media and Communication Research, Competition and Markets Authority. (2015). Customer opinion on importance of staff and customer service quality of their main bank in the United Kingdom (UK) in 2015. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/466801/importance-main-bank-customer-service-and-staff-quality-uk/
GfK Media and Communication Research, and Competition and Markets Authority. "Customer Opinion on Importance of Staff and Customer Service Quality of Their Main Bank in The United Kingdom (Uk) in 2015." Statista, Statista Inc., 15 Apr 2015, https://www-statista-com.ezproxy.canberra.edu.au/statistics/466801/importance-main-bank-customer-service-and-staff-quality-uk/
GfK Media and Communication Research & Competition and Markets Authority, Customer opinion on importance of staff and customer service quality of their main bank in the United Kingdom (UK) in 2015 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/466801/importance-main-bank-customer-service-and-staff-quality-uk/ (last visited November 10, 2024)
Customer opinion on importance of staff and customer service quality of their main bank in the United Kingdom (UK) in 2015 [Graph], GfK Media and Communication Research, & Competition and Markets Authority, April 15, 2015. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/466801/importance-main-bank-customer-service-and-staff-quality-uk/
