This statistic shows customer satisfaction with the banking app in their main current account supplier in the United Kingdom (UK) as of the first quarter of 2015. It showed that over a half (57%) of respondents were very satisfied with the banking app service provided by their main bank.
Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015
* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
The source adds the following information: "Excludes "Don't have or use" answers."
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
GfK Media and Communication Research, & Competition and Markets Authority. (April 15, 2015). Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/466789/satisfaction-with-banking-app-main-bank-uk/
GfK Media and Communication Research, und Competition and Markets Authority. "Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015." Chart. April 15, 2015. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/466789/satisfaction-with-banking-app-main-bank-uk/
GfK Media and Communication Research, Competition and Markets Authority. (2015). Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/466789/satisfaction-with-banking-app-main-bank-uk/
GfK Media and Communication Research, and Competition and Markets Authority. "Customer Satisfaction with The Banking App of Their Main Current Account Provider in The United Kingdom (Uk) in 2015." Statista, Statista Inc., 15 Apr 2015, https://www-statista-com.ezproxy.canberra.edu.au/statistics/466789/satisfaction-with-banking-app-main-bank-uk/
GfK Media and Communication Research & Competition and Markets Authority, Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/466789/satisfaction-with-banking-app-main-bank-uk/ (last visited November 10, 2024)
Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015 [Graph], GfK Media and Communication Research, & Competition and Markets Authority, April 15, 2015. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/466789/satisfaction-with-banking-app-main-bank-uk/