This statistic illustrates the share of consumer financial complaints against financial businesses in the United Kingdom (UK) in the financial year from April 2018 to March 2019, broken down by product. It can be seen that the highest share of complaints (excluding PPI) were against consumer credit products and services (33 percent) as well as current accounts (20 percent).
Share of consumers who filed financial complaints (excluding PPI) in the United Kingdom (UK) during the financial year April 2018 to March 2019, by product*
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Financial Ombudsman Service. (May 13, 2019). Share of consumers who filed financial complaints (excluding PPI) in the United Kingdom (UK) during the financial year April 2018 to March 2019, by product* [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/419288/financial-businesses-complained-about-to-ombudsman-in-uk/
Financial Ombudsman Service. "Share of consumers who filed financial complaints (excluding PPI) in the United Kingdom (UK) during the financial year April 2018 to March 2019, by product*." Chart. May 13, 2019. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/419288/financial-businesses-complained-about-to-ombudsman-in-uk/
Financial Ombudsman Service. (2019). Share of consumers who filed financial complaints (excluding PPI) in the United Kingdom (UK) during the financial year April 2018 to March 2019, by product*. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/419288/financial-businesses-complained-about-to-ombudsman-in-uk/
Financial Ombudsman Service. "Share of Consumers Who Filed Financial Complaints (excluding Ppi) in The United Kingdom (Uk) during The Financial Year April 2018 to March 2019, by Product*." Statista, Statista Inc., 13 May 2019, https://www-statista-com.ezproxy.canberra.edu.au/statistics/419288/financial-businesses-complained-about-to-ombudsman-in-uk/
Financial Ombudsman Service, Share of consumers who filed financial complaints (excluding PPI) in the United Kingdom (UK) during the financial year April 2018 to March 2019, by product* Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/419288/financial-businesses-complained-about-to-ombudsman-in-uk/ (last visited November 10, 2024)
Share of consumers who filed financial complaints (excluding PPI) in the United Kingdom (UK) during the financial year April 2018 to March 2019, by product* [Graph], Financial Ombudsman Service, May 13, 2019. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/419288/financial-businesses-complained-about-to-ombudsman-in-uk/
