Banking products related complaints in the UK H2 2023, by cause

Published by Statista Research Department, Oct 18, 2024

In the second half of 2023, the majority of complaints submitted to the Financial Conduct Authority (FCA) about banking services in the United Kingdom (UK) were related to general administration or customer service issues. These complaints exceeded 641,000 during that period.

Number of complaints regarding banking and credit card services in the United Kingdom (UK) in 2nd half 2023, by cause of complaint

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Release date

October 2023

Region

United Kingdom

Survey time period

H2 2023

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Statistics on " Financial complaints and compensation in the United Kingdom "

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Other statistics that may interest you Financial complaints and compensation in the United Kingdom

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