In the second half of 2023, most financial services complaints opened by the Financial Conduct Authority in the United Kingdom were related to banking and credit cards, totaling over 874,000. These were followed by complaints concerning insurance and pure protection.
Total number of complaints regarding financial services in the United Kingdom (UK) in 2nd half 2023, by product group
*The source adds the following information: Decumulation refers to the conversion of pension assets accumulated during working life into pension income to be spent during retirement.
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Financial Conduct Authority. (April 29, 2024). Total number of complaints regarding financial services in the United Kingdom (UK) in 2nd half 2023, by product group [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/415224/complaints-about-financial-products-to-fca-in-united-kingdom-uk/
Financial Conduct Authority. "Total number of complaints regarding financial services in the United Kingdom (UK) in 2nd half 2023, by product group." Chart. April 29, 2024. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/415224/complaints-about-financial-products-to-fca-in-united-kingdom-uk/
Financial Conduct Authority. (2024). Total number of complaints regarding financial services in the United Kingdom (UK) in 2nd half 2023, by product group. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/415224/complaints-about-financial-products-to-fca-in-united-kingdom-uk/
Financial Conduct Authority. "Total Number of Complaints regarding Financial Services in The United Kingdom (Uk) in 2nd Half 2023, by Product Group." Statista, Statista Inc., 29 Apr 2024, https://www-statista-com.ezproxy.canberra.edu.au/statistics/415224/complaints-about-financial-products-to-fca-in-united-kingdom-uk/
Financial Conduct Authority, Total number of complaints regarding financial services in the United Kingdom (UK) in 2nd half 2023, by product group Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/415224/complaints-about-financial-products-to-fca-in-united-kingdom-uk/ (last visited November 10, 2024)
Total number of complaints regarding financial services in the United Kingdom (UK) in 2nd half 2023, by product group [Graph], Financial Conduct Authority, April 29, 2024. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/415224/complaints-about-financial-products-to-fca-in-united-kingdom-uk/
