This statistic shows the geographical distribution of contact centers worldwide as of December 2016. During the survey, 24 percent of contact center industry leaders said their organization was located in Europe.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Deloitte. (June 2, 2017). Where are your contact centers located? [Graph]. In Statista. Retrieved September 20, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/321685/geographical-distribution-of-contact-centers-worldwide/
Deloitte. "Where are your contact centers located?." Chart. June 2, 2017. Statista. Accessed September 20, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/321685/geographical-distribution-of-contact-centers-worldwide/
Deloitte. (2017). Where are your contact centers located?. Statista. Statista Inc.. Accessed: September 20, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/321685/geographical-distribution-of-contact-centers-worldwide/
Deloitte. "Where Are Your Contact Centers Located?." Statista, Statista Inc., 2 Jun 2017, https://www-statista-com.ezproxy.canberra.edu.au/statistics/321685/geographical-distribution-of-contact-centers-worldwide/
Deloitte, Where are your contact centers located? Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/321685/geographical-distribution-of-contact-centers-worldwide/ (last visited September 20, 2024)
Where are your contact centers located? [Graph], Deloitte, June 2, 2017. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/321685/geographical-distribution-of-contact-centers-worldwide/