In 2021, the largest percentage share of contact centers stated that financial services was their primary industry. Technology, media, and telecommunications had the next highest share with 15 percent.
Primary industries of contact centers worldwide 2021
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Deloitte. (May 31, 2022). Primary industries of contact centers worldwide 2021 [Graph]. In Statista. Retrieved September 20, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/321680/primary-industries-of-contact-centers-worldwide/
Deloitte. "Primary industries of contact centers worldwide 2021." Chart. May 31, 2022. Statista. Accessed September 20, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/321680/primary-industries-of-contact-centers-worldwide/
Deloitte. (2022). Primary industries of contact centers worldwide 2021. Statista. Statista Inc.. Accessed: September 20, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/321680/primary-industries-of-contact-centers-worldwide/
Deloitte. "Primary Industries of Contact Centers Worldwide 2021." Statista, Statista Inc., 31 May 2022, https://www-statista-com.ezproxy.canberra.edu.au/statistics/321680/primary-industries-of-contact-centers-worldwide/
Deloitte, Primary industries of contact centers worldwide 2021 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/321680/primary-industries-of-contact-centers-worldwide/ (last visited September 20, 2024)
Primary industries of contact centers worldwide 2021 [Graph], Deloitte, May 31, 2022. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/321680/primary-industries-of-contact-centers-worldwide/