Starbucks' American Customer Satisfaction Index (ACSI) score in the United States fluctuated from 2006 to 2024. Starbucks had an ACSI score of 80 in 2024, which was two points higher than the previous year's score of 78.
American Customer Satisfaction index scores of Starbucks in the United States from 2006 to 2024
The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares.
The limited-service restaurant industry was not measured in 2004.
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ACSI®. (June 30, 2024). American Customer Satisfaction index scores of Starbucks in the United States from 2006 to 2024 [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/216719/starbucks-customer-satisfaction-in-the-us/
ACSI®. "American Customer Satisfaction index scores of Starbucks in the United States from 2006 to 2024." Chart. June 30, 2024. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/216719/starbucks-customer-satisfaction-in-the-us/
ACSI®. (2024). American Customer Satisfaction index scores of Starbucks in the United States from 2006 to 2024. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/216719/starbucks-customer-satisfaction-in-the-us/
ACSI®. "American Customer Satisfaction Index Scores of Starbucks in The United States from 2006 to 2024." Statista, Statista Inc., 30 Jun 2024, https://www-statista-com.ezproxy.canberra.edu.au/statistics/216719/starbucks-customer-satisfaction-in-the-us/
ACSI®, American Customer Satisfaction index scores of Starbucks in the United States from 2006 to 2024 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/216719/starbucks-customer-satisfaction-in-the-us/ (last visited November 13, 2024)
American Customer Satisfaction index scores of Starbucks in the United States from 2006 to 2024 [Graph], ACSI®, June 30, 2024. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/216719/starbucks-customer-satisfaction-in-the-us/
