From January 1, 2012 through October 28, 2024, Goldman Sachs received more than 10,000 consumer complaints, with issues related to credit and prepaid cards accounting for the largest category at over 2,700 complaints. Problems with checking and savings accounts represented another significant portion of customer grievances during this period.
Total number of consumer complaints against Goldman Sachs reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 2012 to 2024, by product
Characteristic
Number of customer complaints
Credit card or prepaid card
2,704
Checking or savings account
2,116
Credit card
2,013
Credit reporting or other personal consumer reports
1,091
Credit reporting, credit repair services, or other personal consumer reports
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Consumer Financial Protection Bureau. (October 28, 2024). Total number of consumer complaints against Goldman Sachs reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 2012 to 2024, by product [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1500608/goldman-sachs-consumer-complaints-product/
Consumer Financial Protection Bureau. "Total number of consumer complaints against Goldman Sachs reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 2012 to 2024, by product." Chart. October 28, 2024. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1500608/goldman-sachs-consumer-complaints-product/
Consumer Financial Protection Bureau. (2024). Total number of consumer complaints against Goldman Sachs reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 2012 to 2024, by product. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1500608/goldman-sachs-consumer-complaints-product/
Consumer Financial Protection Bureau. "Total Number of Consumer Complaints against Goldman Sachs Reported to The Consumer Financial Protection Bureau (Cfpb) in The United States from 2012 to 2024, by Product." Statista, Statista Inc., 28 Oct 2024, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1500608/goldman-sachs-consumer-complaints-product/
Consumer Financial Protection Bureau, Total number of consumer complaints against Goldman Sachs reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 2012 to 2024, by product Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1500608/goldman-sachs-consumer-complaints-product/ (last visited November 13, 2024)
Total number of consumer complaints against Goldman Sachs reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 2012 to 2024, by product [Graph], Consumer Financial Protection Bureau, October 28, 2024. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1500608/goldman-sachs-consumer-complaints-product/
