American Customer Satisfaction Index score of Chick-fil-A in the U.S. 2023-2024

Published by Statista Research Department, Aug 6, 2024

The American Customer Satisfaction Index (ACSI) score of Chick-fil-A restaurants in the United States decreased from 2023 to 2024. The company's ACSI score was 83 in 2024, down from the previous year's total of 85.

American Customer Satisfaction Index score of Chick-fil-A in the United States in 2023 and 2024

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Release date

June 2024

Region

United States

Survey time period

2023 to 2024

Supplementary notes

The American Customer Satisfaction Index (ACSI) scores on a 0 to 100 scale at the national level, with 100 being the highest and best possible score. 

 

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