If they had a choice of companies to buy from, around 61 percent of consumers interviewed in a 2023 Italy survey would choose a company that offered good products or services. Good customer service support was important to 50 percent of respondents.
Leading brand loyalty drivers among consumers in Italy in 3rd quarter 2023
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Qualtrics. (April 30, 2024). Leading brand loyalty drivers among consumers in Italy in 3rd quarter 2023 [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1479729/customer-loyalty-drivers-italy/
Qualtrics. "Leading brand loyalty drivers among consumers in Italy in 3rd quarter 2023." Chart. April 30, 2024. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1479729/customer-loyalty-drivers-italy/
Qualtrics. (2024). Leading brand loyalty drivers among consumers in Italy in 3rd quarter 2023. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1479729/customer-loyalty-drivers-italy/
Qualtrics. "Leading Brand Loyalty Drivers among Consumers in Italy in 3rd Quarter 2023." Statista, Statista Inc., 30 Apr 2024, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1479729/customer-loyalty-drivers-italy/
Qualtrics, Leading brand loyalty drivers among consumers in Italy in 3rd quarter 2023 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1479729/customer-loyalty-drivers-italy/ (last visited November 13, 2024)
Leading brand loyalty drivers among consumers in Italy in 3rd quarter 2023 [Graph], Qualtrics, April 30, 2024. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1479729/customer-loyalty-drivers-italy/