Processing banking affairs via mobile increased in popularity between 2019 and 2024 among bank account holders in Portugal, with 67 percent of all bank account holders processing banking matters via mobile banking in 2024, according to Statista's Consumer Insights. This was an increase of seven percentage points compared to 2019.
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Portugal from 2019 to 2024
Residential online population, bank account holders
Method of interview
Online survey
Supplementary notes
The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)." Multiple selections of the following answers were possible:
- In person in a branch;
- Mobile (smartphone / tablet);
- Online (PC / laptop);
- Telephone banking;
- Other;
- Do not know.
The number of respondents differs in each survey update. More information on the methodology can be found here.
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Statista. (April 25, 2024). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Portugal from 2019 to 2024 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1465049/portugal-mobile-banking-usage/
Statista. "Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Portugal from 2019 to 2024." Chart. April 25, 2024. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1465049/portugal-mobile-banking-usage/
Statista. (2024). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Portugal from 2019 to 2024. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1465049/portugal-mobile-banking-usage/
Statista. "Share of Bank Account Holders Processing Banking Matters via Mobile Banking (Smartphone or Tablet) in Portugal from 2019 to 2024." Statista, Statista Inc., 25 Apr 2024, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1465049/portugal-mobile-banking-usage/
Statista, Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Portugal from 2019 to 2024 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1465049/portugal-mobile-banking-usage/ (last visited November 10, 2024)
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Portugal from 2019 to 2024 [Graph], Statista, April 25, 2024. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1465049/portugal-mobile-banking-usage/
