United States: impact of virtual healthcare on patient satisfaction in 2023

Published by Statista Research Department, Jan 25, 2024

As of 2023, over half of patients surveyed in the United States indicated increased satisfaction with their care as a result of telemedicine. On the other hand, fewer than ten percent of patients expressed lower satisfaction with their care as a result of telehealth. Telehealth refers to the delivery of health-related services and information via electronic information and communications technology. It enables long-distance patient-clinician communication, care, guidance, reminders, education, intervention, monitoring, and remote admissions.

Distribution of impact of virtual healthcare on patient satisfaction in the United States of 2023

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Release date

March 2023

Region

United States

Survey time period

March 2022 to March 2023

Number of respondents

2,400 respondents

Age group

18 years and older

Special properties

Respondents who participated in a telemedicine visit in the past year.

Method of interview

Online survey

Supplementary notes

The question was worded in the source as: "How has virtual care affected your satisfaction with your care?"

Respondents who participated in a telemedicine visit in the past year.

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