BPO manager confidence in their local labor market 2023, by country

Business process outsourcing (BPO) manager confidence in their local labor market in 2023, by country

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Release date

November 2023

Region

Worldwide

Survey time period

2023

Special properties

More than 250 offshore and nearshore BPO leaders

Supplementary notes

The confidence rating in the local labor market was based on the following:
- capacity to hire staff from local labor market and internationally
- local experienced talent
- CX, revenue generation, tech support, accounts receivable, content moderation skills
- strength of public education for languages and industry-related skills.

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Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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