In 2023, finance services and IT services were the top outsourced processes offered by GBS organizations worldwide with approximately 22 percent of respondents outsourcing each of those processes respectively. The next most outsourced process was order-to-cash, with 18 percent of respondents offering this as an outsourced process within their organization.
Top outsourced processes used by Global Business Service organizations worldwide 2023
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SSON. (June 3, 2023). Top outsourced processes used by Global Business Service organizations worldwide 2023 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1416098/gbs-organizations-outsourced-processes/
SSON. "Top outsourced processes used by Global Business Service organizations worldwide 2023." Chart. June 3, 2023. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1416098/gbs-organizations-outsourced-processes/
SSON. (2023). Top outsourced processes used by Global Business Service organizations worldwide 2023. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1416098/gbs-organizations-outsourced-processes/
SSON. "Top Outsourced Processes Used by Global Business Service Organizations Worldwide 2023." Statista, Statista Inc., 3 Jun 2023, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1416098/gbs-organizations-outsourced-processes/
SSON, Top outsourced processes used by Global Business Service organizations worldwide 2023 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1416098/gbs-organizations-outsourced-processes/ (last visited November 10, 2024)
Top outsourced processes used by Global Business Service organizations worldwide 2023 [Graph], SSON, June 3, 2023. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1416098/gbs-organizations-outsourced-processes/
