Wells Fargo Bank and PNC Real Estate / Midland Loan Services were the two largest commercial real estate mortgage loan servicing firms in the U.S. in 2023. Each of the two companies serviced close to 700 billion U.S. dollars of loans secured by commercial or multifamily properties in that year. Often, after a loan is originated, it is sold from the original lender to an investor or an entity such as Fannie Mae or Freddie Mac. In such cases, mortgage servicing companies take the responsibility to manage and administer the loans on behalf of the investors and borrowers.
Largest commercial and multifamily mortgage loan servicer firms in the United States in 2023, by value of loans serviced
(in billion U.S. dollars)
Characteristic
Servicing amount in billion U.S. dollars
Wells Fargo Bank
669.11
PNC Real Estate / Midland Loan Services
646.15
KeyBank National Association
464.62
CBRE Loan Services
409.97
Berkadia Commercial Mortgage LLC
405.49
SitusAMC
181.95
JPMorgan Chase & Co
180.33
Newmark
173.28
Citco Loan Services
168.46
Trimont LLC
144.73
JLL
135.94
Walker & Dunlop
131.8
PGIM Real Estate
130.84
Mount Street
88.3
NorthMarq
76.05
Greystone
70.64
NewPoint Real Estate Capital
52.33
Lument Real Estate Capital, LLC
50.92
MetLife Investment Management
68.95
Northwestern Mutual
50.57
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Source
Mortgage Bankers Association
Survey by
Mortgage Bankers Association
Survey name
Commercial/multifamily real estate mortgage servicer rankings year-end 2023
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Mortgage Bankers Association. (February 12, 2024). Largest commercial and multifamily mortgage loan servicer firms in the United States in 2023, by value of loans serviced (in billion U.S. dollars) [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1402538/leading-commercial-mortgage-servicers-usa-by-amount-serviced/
Mortgage Bankers Association. "Largest commercial and multifamily mortgage loan servicer firms in the United States in 2023, by value of loans serviced (in billion U.S. dollars)." Chart. February 12, 2024. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1402538/leading-commercial-mortgage-servicers-usa-by-amount-serviced/
Mortgage Bankers Association. (2024). Largest commercial and multifamily mortgage loan servicer firms in the United States in 2023, by value of loans serviced (in billion U.S. dollars). Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1402538/leading-commercial-mortgage-servicers-usa-by-amount-serviced/
Mortgage Bankers Association. "Largest Commercial and Multifamily Mortgage Loan Servicer Firms in The United States in 2023, by Value of Loans Serviced (in Billion U.S. Dollars)." Statista, Statista Inc., 12 Feb 2024, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1402538/leading-commercial-mortgage-servicers-usa-by-amount-serviced/
Mortgage Bankers Association, Largest commercial and multifamily mortgage loan servicer firms in the United States in 2023, by value of loans serviced (in billion U.S. dollars) Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1402538/leading-commercial-mortgage-servicers-usa-by-amount-serviced/ (last visited November 13, 2024)
Largest commercial and multifamily mortgage loan servicer firms in the United States in 2023, by value of loans serviced (in billion U.S. dollars) [Graph], Mortgage Bankers Association, February 12, 2024. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1402538/leading-commercial-mortgage-servicers-usa-by-amount-serviced/
