Reasons for cart abandonment when shopping online internationally Australia 2022

Published by Statista Research Department, Jun 10, 2024
In a 2022 survey conducted among online shoppers in Australia, the leading reason respondents abandoned their online shopping cart when purchasing from international retailers was due to high shipping costs, with over two-thirds of those surveyed abandoning their cart for this reason. Lengthy delivery times was also a key factor in consumers abandoning their shopping.

Leading reasons for cart abandonment among online shoppers purchasing from international retailers in Australia in 2022

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Sources

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Release date

May 2023

Region

Australia

Survey time period

July 2022

Number of respondents

1,000 respondents

Special properties

respondents are online shoppers who shopped online in the last year and bought from a brand or retailer based outside their country

Method of interview

Online survey

Supplementary notes

Original survey statement: When shopping online internationally, what, if anything, would make you most likely to abandon the cart and not go through with a purchase?

Multiple answers were possible.

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