In Canada, free shipping and free returns were the main features that influenced the choice of retailer for online shoppers as of May 2022. Canadian e-shoppers also clearly preferred retailers with a well-thought-out returns system, as a hassle-free returns policy and convenient return locations were the following most influential purchase drivers chosen by consumers.
Main features and incentives that influence the choice of online retailer in Canada in 2022
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Canada Post. (August 29, 2022). Main features and incentives that influence the choice of online retailer in Canada in 2022 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1381089/features-influencing-choice-of-online-retailer-canada/
Canada Post. "Main features and incentives that influence the choice of online retailer in Canada in 2022." Chart. August 29, 2022. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1381089/features-influencing-choice-of-online-retailer-canada/
Canada Post. (2022). Main features and incentives that influence the choice of online retailer in Canada in 2022. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1381089/features-influencing-choice-of-online-retailer-canada/
Canada Post. "Main Features and Incentives That Influence The Choice of Online Retailer in Canada in 2022." Statista, Statista Inc., 29 Aug 2022, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1381089/features-influencing-choice-of-online-retailer-canada/
Canada Post, Main features and incentives that influence the choice of online retailer in Canada in 2022 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1381089/features-influencing-choice-of-online-retailer-canada/ (last visited November 10, 2024)
Main features and incentives that influence the choice of online retailer in Canada in 2022 [Graph], Canada Post, August 29, 2022. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1381089/features-influencing-choice-of-online-retailer-canada/
