In 2022, citizen satisfaction with federal government services in the United States was indexed at 66.3, an increase from the previous year when the index reached a low of 63.4. Satisfaction with government services had been on the decline for a number of years. Despite the increase in 2022, there remains a significant disparity between government satisfaction in the early two-thousands and the present day.
Satisfaction index of United States citizens with services provided by the federal government from 1999 to 2022
The source adds: The Federal Government Satisfaction Index is an aggregate reflection of citizen experiences across several dozen citizen-facing programs and agencies administered by different federal departments.
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ACSI®. (January 23, 2023). Satisfaction index of United States citizens with services provided by the federal government from 1999 to 2022 [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1373708/citizen-satisfaction-government-services-us/
ACSI®. "Satisfaction index of United States citizens with services provided by the federal government from 1999 to 2022." Chart. January 23, 2023. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1373708/citizen-satisfaction-government-services-us/
ACSI®. (2023). Satisfaction index of United States citizens with services provided by the federal government from 1999 to 2022. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1373708/citizen-satisfaction-government-services-us/
ACSI®. "Satisfaction Index of United States Citizens with Services Provided by The Federal Government from 1999 to 2022." Statista, Statista Inc., 23 Jan 2023, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1373708/citizen-satisfaction-government-services-us/
ACSI®, Satisfaction index of United States citizens with services provided by the federal government from 1999 to 2022 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1373708/citizen-satisfaction-government-services-us/ (last visited November 13, 2024)
Satisfaction index of United States citizens with services provided by the federal government from 1999 to 2022 [Graph], ACSI®, January 23, 2023. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1373708/citizen-satisfaction-government-services-us/
