Not every website can process complex search queries and voice searches. A 2021 study conducted on e-commerce sites in Nordic countries showed that only 11 percent of users would see results matching the entered online search query. Another 19 percent of online users stated that the returned results had relevance with the search, meaning that the interaction with users was partially successful. Most users confronted themselves with websites unable to differentiate between the different attributes of the query.
Display of relevant results when using natural language on e-commerce sites in the Nordics in 2021
This question was phrased by the source as follows: "On search results page, when using complex natural language "womens dress under $50", are relevant results displayed?"
The source does not specify the type of survey, nor the number or age of respondents.
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Klevu. (September 29, 2021). Display of relevant results when using natural language on e-commerce sites in the Nordics in 2021 [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1268713/nlp-e-commerce-sites-nordics/
Klevu. "Display of relevant results when using natural language on e-commerce sites in the Nordics in 2021." Chart. September 29, 2021. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1268713/nlp-e-commerce-sites-nordics/
Klevu. (2021). Display of relevant results when using natural language on e-commerce sites in the Nordics in 2021. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1268713/nlp-e-commerce-sites-nordics/
Klevu. "Display of Relevant Results When Using Natural Language on E-commerce Sites in The Nordics in 2021." Statista, Statista Inc., 29 Sep 2021, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1268713/nlp-e-commerce-sites-nordics/
Klevu, Display of relevant results when using natural language on e-commerce sites in the Nordics in 2021 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1268713/nlp-e-commerce-sites-nordics/ (last visited November 13, 2024)
Display of relevant results when using natural language on e-commerce sites in the Nordics in 2021 [Graph], Klevu, September 29, 2021. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1268713/nlp-e-commerce-sites-nordics/
