Preferred ways to shop online in the United States 2021, by category

Published by
Koen van Gelder,
Jul 11, 2023
According to a July 2021 survey, the most popular way of buying via the internet in the United States was to purchase online and have the products shipped to home. One-third of respondents fancy buying apparel and footwear this way, whereas the share stood at 25 percent in health and beauty, and home furnishings. Less than five percent of respondents across all segments prefer to pick them at a collection point.

Most popular ways to purchase online in the United States in 2021, by selected categories

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Release date

August 2021

Region

United States

Survey time period

July 2021

Number of respondents

5,000 consumers across 10 countries

Supplementary notes

The original question posed in the survey was: 'What is your preferred way of getting the following product types?'
This statistic excludes the following answer option: 'Buy in store'.

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